Privacy Policy - Bermondsey House Clearance

At Bermondsey House Clearance, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, address, phone number, email address.
Property Information: Details about the property being cleared, including size, contents, and specific requirements.
Payment Information: Billing details necessary to process your payments securely.
Communication Data: Records of communications between you and our team.

How We Use Your Information

Your information is used to:

Provide and improve our house clearance services.
Communicate with you regarding your clearance requests and updates.
Process payments and manage billing.
Ensure compliance with legal obligations.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and regular security assessments.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services. This includes:

Third-party service providers who assist in operations, such as payment processing.
Legal authorities when required by law.

Your Rights

You have the right to:

Access: Request copies of your personal data.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data under certain conditions.
Restriction: Request the restriction of processing your data.
Objection: Object to the processing of your data based on legitimate interests.

How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact us through our secure communication channels. We will respond to your request within the legal timeframe.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These tools help us understand how users interact with our services, allowing us to improve functionality and performance.

Managing Cookies

You can control the use of cookies at the individual browser level. Please refer to your browser's help menu for more information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our privacy officer through our official communication channels.